Returns & Exchanges
At Cycology Europe, we want you to be completely satisfied with your high-performance gear, which is why we offer a 90-day return window for all items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back on the road as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the cycling apparel items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free from any signs of use or wear.
Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or dispatch your new exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing